Let the troubleshooter run and after it is done with the troubleshooting, open Microsoft Store and check the status of the issue. Scroll down and click on the Run button next to the Windows Store Apps.Open the Other troubleshooters options.You can try running that to fix the abnormal behaviour of your Microsoft Store. There is a troubleshooter by the name Windows Store Apps troubleshooter. Windows built-in troubleshooters may help in such situations. Fix 5: Run the Windows Store Apps troubleshooter Once the rest is done, open the Microsoft Store and check if the issue is fixed or not. Again click on Reset to confirm the selection.Scroll down to the Reset section and click on the Reset option.Locate the Microsoft Store, click on its Kebab menu (3-dot menu) and select the Advanced options.If resetting the cache files didn’t work, then you can reset the whole Windows Store app to eliminate any corrupted files associated with it. If not, then you can head over to the next solution. Once the Store gets open, try to download the app and your issue should have got fixed this time. So, wait for about 30 seconds to 1 minute and the Microsoft Store will get open automatically. There will actually be a running process of resetting the store cache on that window. You will see a WSReset command prompt window.Alternately, you can also open Command Prompt and execute the wsreset command.To reset the cache files of Microsoft Store: Hence, we are going to reset its cache files. Fix 3: Reset Microsoft Store CacheĪs I told you earlier, the issue we are trying to solve here, generally and mostly happens due to corrupted cache files of the Microsoft Store app. Once you’re signed back into your Microsoft Store app, relaunch it and try downloading the app.
Select your account, and enter the credentials asked to sign back in.Again, click on the profile icon and select Sign in.
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